Shipping policy
At Pilatéa, we’re committed to delivering your order with care, efficiency, and transparency.
Free Shipping
We are pleased to offer free shipping on all orders, with no minimum purchase required.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be prepared for shipment.
Shipping Timeframes
After processing, orders are shipped and typically arrive within 3–5 business days, depending on your location.
Order Confirmation & Tracking
You will receive a confirmation email once your order is placed, followed by a shipping confirmation with tracking details as soon as your order is dispatched.
Please Note
- Shipping times may vary slightly during peak periods or due to unforeseen carrier delays.
- Business days do not include weekends or public holidays.
If you have any questions regarding your order, our team is always here to assist you.
Thank you for choosing Pilatéa.